Housing Quality Standards (HQS) Inspection Information

Housing Quality Standards (HQS) Inspection Information
You can now find out the date and timeframe of your next inspection on this website or through an automated call system or text message. All you need is your Inspection ID. Simply enter it here or call or send a text message to 312-544-0302. If texting, please make sure to only include your Inspection ID. Anything more and you will receive an instruction message on how to use the system. In addition, you can now contact the Inspections Department directly via e-mail:
Housing Choice Voucher Inspections Department    Property Rental Assistance Inspections Department
Email: hcvpinspections@thecha.org Email: prainspections@thecha.org


Is there a new e-mail or phone number you want to have on file?
Save yourself a trip to the Owner Services Department or one of the Regional Offices and contact the CHA Customer Call Center to have your latest information updated today:
Housing Choice Voucher Department    Property Rental Assistance Department
Email: hcv@thecha.orgEmail: pra@thecha.org
Phone:312-935-2600Phone:312-786-4056

Please be advised: We are working to enhance our Inspection Process and have moved to a new mobile application for conducting inspections. During this implementation period there may be a delay in inspection results updating on the portal. Please allow 48 hours for your inspection results to appear. In the event, your results are not available after 48 hours please do not hesitate to contact us.

We are constantly improving our system and your input is needed. Click here to take a 1 minute survey about your most recent inspection.

As a result of your feedback, we've recently updated the display of inspections information available at this site. To see the new look, please search for an inspection by Inspection ID, Vendor ID or Tenant ID.
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